[HCoop-Discuss] DNS issues

[Jeff Basham]

Hi Frank and Everyone,
I am sorry for the forthrightness of my previous emails, but I am brand new
member of the co-op, and along with a friend who just joined, we've
experienced what I assume to be very rare circumstances in the IRC Co-Op
chat room and on this list.  If what you say is right, then I guess I was a
little heavy handed, and what happened in the chat room is very rare, also.

I will not be so quick to jump to conclusions in the future - but what
happened today was out of pure frustration that there was advice given with
an official tone that was clearly not correct (as has been said here several
times since), and that it felt like one person was answering a question with
a wrong answer, rather than researching the right answer.  Every domain on
the net requires two name servers, and by telling us that we should only use
1 name server (and that the co-op only provides 1) was confusing and
frustrating.

I do tech support for a living, and there is nothing that annoys me more
than a co-worker, or collegue giving someone wrong information, only to have
them call me later and tell me "but so and so said it would work."

My best to you all.

Jeff

On Dec 19, 2007 2:26 PM, Franklin Gordon Bynum <frank at hcoop.net> wrote:

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> On 12/19/2007 02:05:56 PM, Jeff Basham wrote:
> > Earlier today, Adam said on this list that ns3 is not available for
> > customer
> > use, and we all should use only ns1.  Hence, my email that you
> > replied to.
> > So who is correct?  Are the admins talking to eachother?
>
> I've been alarmed at the tone of these e-mails regarding the DNS
> situation.  Accusatory statements have no place in a dialogue between
> members.  Asking if admins are "talking to each other" isn't
> constructive.
> A more constructive way to make the same point would be to quote
> language in another e-mail that may be contradictory, and politely ask
> the author to explain his or her position in light of the quotation.
>
> Also, from a different message:
>
> > Some further explaination and a action plan from the BoD of HCoop
> > should be
> > posted immediately.
>
> We are all in this together, and some of us have been generous enough
> to take admin or board responsibilities.  Without paid staff, members
> should not make demands like this.  I agree with the sentiment, but the
> approach is all wrong.  Making unilateral demands (however reasonable
> they are) is, again, not the type of dialogue that should be shared
> among members.
>
> Our co-op should be an inclusive, positive organization where members
> work together and respect each other.
> I hope we can work together to get this DNS situation worked out, but
> it is far from dire.  I entered deleuze and mire as my DNS servers and
> GoDaddy accepted them without any problem.  I've been working off the
> new setup for many weeks now, and it works like a charm.  (Thanks,
> admins!)
>
> thats all.
>
> your humble member,
> frank
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-- 
Jeff Basham
jeff at jeffbasham.com
http://www.jeffbasham.com
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