[HCoop-Help] Fw: Lost contents of a file that makes my site work - need recovery fr om r ecent backup

[Clinton Ebadi]

"j.c.hallgren at juno.com" <j.c.hallgren at juno.com> writes:

> Hi!
>
> It's happened again! Same file is now empty! As of 12/21 at 20:07 or
> so.... But some things are a bit different this time as i seem to have
> that log file of raw input still on site (but converting that to
> processed format would take much extensive manual work) -- and my last
> local backup of showpostTC.html on my PC is from 10/22/12 (haven't
> been downloading it for quite some time -- sorry) -- log file covers
> that period, I think -- thus a backup of showpostTC from a day or two
> ago would be ideal -- even one from last few days would be VERY
> helpful -- thanks

I have some bad news :(

Sometime in the last 60 days, rsync.net silently stopped contacting us
causing the remote backup runs to not happen. Unfortunately, for some
reason the daily `vos backupsys' also stopped on fritz leaving us
without a local backup of the previous day... our backup regime has
utterly failed :(

I'm not sure what else I can do... you hit your quota again which caused
the same bug as last time I think (I bumped you up to 14G from 7G to
give you a bit of breathing room). You should have received several low
quota warnings before this (afaict, the cron job is still working).

I want to apologize again for the backup regime failing so
miserably. Although it doesn't help you *now*, it is being replaced asap
with something a lot more robust (push instead of pull, complains loudly
if it fails).

Since you said you still had the raw input log, I made a read only
backup clone of your volume as it is now just in case. If you need to me
to mount it, let me know (I *think* you can mount it yourself, but it
requires knowing how to use the openafs mkmount commands...). If there
is *anything* I can do, let me know.

> ---------- Forwarded Message ----------
> From: "j.c.hallgren at juno.com" <j.c.hallgren at juno.com>
> To: hcoop-help at lists.hcoop.net,  hcoop-sysadmin at lists.hcoop.net
> Subject: Lost contents of a file that makes my site work - need recovery from r ecent backup
> Date: Thu, 26 Apr 2012 14:55:08 GMT
>
> HELP!
>  
> as of about 9am this morning - a super critical file for my site somehow got to size=0 -- need recovery from any recent backup -- - have NO clue as to what happened - perl script failed? - was NOT on hcoop at that time - and before i saw it via FTP, I had just deleted
> a file on hcoop that i could potentaily use to recover it -- and my last local backup was 4/15 and its had many daily chgs since then -- because w/o that file, my site is kinda DOA - i do have last 5 updates in last day or two in another file so backup wouldnt have to
> be from last nite - but anything prior to that and after 4/15 is what i need.
>  
> the file is showpostTC.html in my public_html folder/dir
>  
> thanks much
>
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